Network operators frequently struggle to keep their network monitoring systems synchronized with
their network inventory system; a problem sometimes called “as built versus as designed”. These
systems fall out of synch for several reasons including network configuration overrides, data entry
mistakes, uncaptured redline changes from the field, and poorly defined or ignored business processes.
This results in delayed troubleshooting while discrepancies are investigated and resolved. Data shared
among your operational support systems must be cleansed and reconciled to be useful.
How NICE solves the problem:
NICE allows customers to keep their enterprise data clean and reconciled. NICE’s data connector
technology allows for quick connection to any data source. NICE’s Intelligent Rule Engine enables users
with minimal coding experience to create rules files to capture and normalize data in any format,
(RDBMS tables, XML, flat files, graph DB, API, etc.), from any source. Customers can extract network
data from various business and operational systems and normalize it for comparison to your network
inventory repository. NICE can automatically bulk update the network inventory system with the
reconciled/cleansed network data. Alternately, fallout can be routed to work queues for assignment to
engineers for manual investigation and correction.
Reconciling your network inventory data with data from “live” network systems can prevent distorted visibility into operational faults leading to service provisioning delays and customer dissatisfaction. Synchronizing your
network data with your network inventory allows for optimal use of network assets, reduces operational
costs, and allows your NOC to find and fix network issues more quickly.